Upcoming events and training

An introductory course for frontline staff exploring Complex Trauma and Trauma-Informed approaches.

This course will equip you with knowledge and skills to respond proactively to the complex issues linked to race, ethnicity and homelessness.

This course will help you to understand the importance of risk assessment in your work. You will learn how to identify and eliminate risks and how to undertake risk assessment effectively.

Explore how to positively engage with the people you support and help them make real and sustainable changes in their lives.

This course will explore practical ways to reduce unplanned moves from your service.

This course aims to develop emotional resilience amongst staff by exploring stress, compassion fatigue, burnout, and vicarious trauma, and develop strategies and techniques for managing self-care, emotional wellbeing and supporting others safely.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

This training aims to help outreach workers deliver effective support interventions and achieve positive outcomes for people sleeping rough.

This training will provide participants with the opportunity to explore the change process, consider the difference between leading and managing change, and understand how to genuinely engage and support staff in times of change.

This course will provide an overview of Complex Trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

Drawing on the detailed guidance within the Act and our experience supporting housing and homelessness services, this comprehensive training course aims to build confidence and strengthen practice.

Excellent support is dependent on an effective Strengths-Based assessment and the formation of a strong support plan. To achieve this, you need to be able to fully engage the client in the process, complete an assessment that focuses on strengths and create a plan that both client and support worker agree with. This training will help you to carry out assessment and support planning effectively.